New
Whatsapp Business Integration
New
Whatsapp Business Integration
New
Whatsapp Business Integration
Better patient communication. More time for patient care.
Meet Heron: The AI Agent that simplifies patient communications, saves time, reduces no-shows and keeps patients happy.
HOW IT WORKS
HOW IT WORKS
HOW IT WORKS
HOW IT WORKS
Smart automation, seamless patient experience
Heron streamlines patient communication, automates inquiries, and provides real-time insights—helping your clinic run efficiently while focusing on care.
FEATURE
AI-powered inquiry management
Automatically handle every patient inquiry—calls, messages, and more—in a single, AI-driven view. Heron instantly responds to routine questions and flags only the ones that need a human touch. Less busywork, faster resolutions, and more time for patient care.
FEATURE
AI-powered inquiry management
Automatically handle every patient inquiry—calls, messages, and more—in a single, AI-driven view. Heron instantly responds to routine questions and flags only the ones that need a human touch. Less busywork, faster resolutions, and more time for patient care.
FEATURE
AI-powered inquiry management
Automatically handle every patient inquiry—calls, messages, and more—in a single, AI-driven view. Heron instantly responds to routine questions and flags only the ones that need a human touch. Less busywork, faster resolutions, and more time for patient care.
FEATURE
AI-powered inquiry management
Automatically handle every patient inquiry—calls, messages, and more—in a single, AI-driven view. Heron instantly responds to routine questions and flags only the ones that need a human touch. Less busywork, faster resolutions, and more time for patient care.
FEATURE
Multi-channel patient engagement
Heron handles patient inquiries across calls, emails, SMS, and WhatsApp—all in one place. It responds, qualifies, and routes messages automatically, ensuring fast, personalized interactions. When needed, Heron flags cases for staff, so your team focuses only where it matters.
FEATURE
Multi-channel patient engagement
Heron handles patient inquiries across calls, emails, SMS, and WhatsApp—all in one place. It responds, qualifies, and routes messages automatically, ensuring fast, personalized interactions. When needed, Heron flags cases for staff, so your team focuses only where it matters.
FEATURE
Multi-channel patient engagement
Heron handles patient inquiries across calls, emails, SMS, and WhatsApp—all in one place. It responds, qualifies, and routes messages automatically, ensuring fast, personalized interactions. When needed, Heron flags cases for staff, so your team focuses only where it matters.
FEATURE
Multi-channel patient engagement
Heron handles patient inquiries across calls, emails, SMS, and WhatsApp—all in one place. It responds, qualifies, and routes messages automatically, ensuring fast, personalized interactions. When needed, Heron flags cases for staff, so your team focuses only where it matters.
FEATURE
Optimize your practice with AI insights
Heron provides real-time analytics on patient inquiries, response times, and appointment trends, giving your clinic full visibility into communications and efficiency. Track resolved cases, no-show rates, and top patient concerns—all in one place.
FEATURE
Optimize your practice with AI insights
Heron provides real-time analytics on patient inquiries, response times, and appointment trends, giving your clinic full visibility into communications and efficiency. Track resolved cases, no-show rates, and top patient concerns—all in one place.
FEATURE
Optimize your practice with AI insights
Heron provides real-time analytics on patient inquiries, response times, and appointment trends, giving your clinic full visibility into communications and efficiency. Track resolved cases, no-show rates, and top patient concerns—all in one place.
FEATURE
Optimize your practice with AI insights
Heron provides real-time analytics on patient inquiries, response times, and appointment trends, giving your clinic full visibility into communications and efficiency. Track resolved cases, no-show rates, and top patient concerns—all in one place.
INCLUDED
INCLUDED
INCLUDED
INCLUDED
Powerful features tailored to your practice
Heron has everything your practice needs to provide the best customer experience to your patients and staff.
Multi-Language Support
Send and receive communication in whatever language your patients speak, so you never miss the context.
Multi-Language Support
Send and receive communication in whatever language your patients speak, so you never miss the context.
Multi-Language Support
Send and receive communication in whatever language your patients speak, so you never miss the context.
Multi-Language Support
Send and receive communication in whatever language your patients speak, so you never miss the context.
24/7 Availability
Always working for you around the clock. When humans are available and needed it seamlessly falls back to them.
24/7 Availability
Always working for you around the clock. When humans are available and needed it seamlessly falls back to them.
24/7 Availability
Always working for you around the clock. When humans are available and needed it seamlessly falls back to them.
24/7 Availability
Always working for you around the clock. When humans are available and needed it seamlessly falls back to them.
Secure and Compliant
HIPAA-compliant and built with enterprise-grade security, ensuring patient data stays protected at all times.
Secure and Compliant
HIPAA-compliant and built with enterprise-grade security, ensuring patient data stays protected at all times.
Secure and Compliant
HIPAA-compliant and built with enterprise-grade security, ensuring patient data stays protected at all times.
Secure and Compliant
HIPAA-compliant and built with enterprise-grade security, ensuring patient data stays protected at all times.
Easy Call Setup
Connect your local or cloud based phone system to Heron with ease via standard SIP interfaces.
Easy Call Setup
Connect your local or cloud based phone system to Heron with ease via standard SIP interfaces.
Easy Call Setup
Connect your local or cloud based phone system to Heron with ease via standard SIP interfaces.
Easy Call Setup
Connect your local or cloud based phone system to Heron with ease via standard SIP interfaces.
Tailored to your Business
Customize Heron to provide a customer experience that reflects your business.
Tailored to your Business
Customize Heron to provide a customer experience that reflects your business.
Tailored to your Business
Customize Heron to provide a customer experience that reflects your business.
Tailored to your Business
Customize Heron to provide a customer experience that reflects your business.
Insurance & Billing
Heron handles common questions about insurance coverage for your practice, co-pays, and payment options.
Insurance & Billing
Heron handles common questions about insurance coverage for your practice, co-pays, and payment options.
Insurance & Billing
Heron handles common questions about insurance coverage for your practice, co-pays, and payment options.
Insurance & Billing
Heron handles common questions about insurance coverage for your practice, co-pays, and payment options.
INTEGRATIONS
INTEGRATIONS
INTEGRATIONS
INTEGRATIONS
Integrate with your existing practice tools
Connect all your clinic software accounts and apps effortlessly to get a
single view of all your clinics inquiries.
Ready to elevate your practice with Heron?
Discover how Heron automates patient inquiries, streamlines communication, and improves operational efficiency—so your team can focus on care, not admin work.
Ready to elevate your practice with Heron?
Discover how Heron automates patient inquiries, streamlines communication, and improves operational efficiency—so your team can focus on care, not admin work.
Ready to elevate your practice with Heron?
Discover how Heron automates patient inquiries, streamlines communication, and improves operational efficiency—so your team can focus on care, not admin work.
Ready to elevate your practice with Heron?
Discover how Heron automates patient inquiries, streamlines communication, and improves operational efficiency—so your team can focus on care, not admin work.
METRICS
METRICS
METRICS
METRICS
Heron's impact in Numbers
10hrs
10hrs
10hrs
10hrs
Per week per staff member saved on patient communications
Per week per staff member
saved on patient comms
92%
92%
92%
92%
Patient engagement success rate
43%
43%
43%
43%
Average savings compared to phone answering services
89%
89%
89%
89%
Reduction on missed calls and communications with patients
25%
25%
25%
25%
Reduction of no-shows
$6800
$6800
$6800
$6800
Estimated monthly recouped revenue from missed calls and canceled appointments
TESTIMONIALS
TESTIMONIALS
TESTIMONIALS
TESTIMONIALS
Don’t take our word for it
“We tuned Heron to answer questions about our dental assistant training program, handle complex referral call flows, as well as schedule general dentistry appointments.”
Brooke TeWeehi, Practice Manager @ The Tooth Group
“We tuned Heron to answer questions about our dental assistant training program, handle complex referral call flows, as well as schedule general dentistry appointments.”
Brooke TeWeehi, Practice Manager @ The Tooth Group
“We tuned Heron to answer questions about our dental assistant training program, handle complex referral call flows, as well as schedule general dentistry appointments.”
Brooke TeWeehi, Practice Manager @ The Tooth Group
“Managing appointments and communications felt overwhelming. Now our team can focus more on patient care while Heron ensures no inquiries slip through the cracks!”
Dr. Luke Wee, Partner @ Meadowbank Clinic
“Managing appointments and communications felt overwhelming. Now our team can focus more on patient care while Heron ensures no inquiries slip through the cracks!”
Dr. Luke Wee, Partner @ Meadowbank Clinic
“Managing appointments and communications felt overwhelming. Now our team can focus more on patient care while Heron ensures no inquiries slip through the cracks!”
Dr. Luke Wee, Partner @ Meadowbank Clinic
“We used Heron to manage overflow bookings for our receptionist. Heron has saved her significant time, and together they are effectively managing an increasing number of inquiries.”
Nina Robertson, Owner @ Arc Physio
“We used Heron to manage overflow bookings for our receptionist. Heron has saved her significant time, and together they are effectively managing an increasing number of inquiries.”
Nina Robertson, Owner @ Arc Physio
“We used Heron to manage overflow bookings for our receptionist. Heron has saved her significant time, and together they are effectively managing an increasing number of inquiries.”
Nina Robertson, Owner @ Arc Physio
FAQ
FAQ
FAQ
FAQ
We’ve got you covered
What admin tasks can Heron handle?
Heron seamlessly handles inbound inquiries about your practice across channels. It can reply via email, whatsapp, SMS and phone call. It will write down summary of the call, schedule appointments and handle reschedule's for your practice.
How are communications secured?
How do I connect Heron to my existing phones?
Can it handle after hours inquiries?
How does Heron knows about my practice?
Can I customize how Heron sounds?
Does Heron provide medical advice?
What happens if I exceed my plan’s usage limits?
What admin tasks can Heron handle?
Heron seamlessly handles inbound inquiries about your practice across channels. It can reply via email, whatsapp, SMS and phone call. It will write down summary of the call, schedule appointments and handle reschedule's for your practice.
How are communications secured?
How do I connect Heron to my existing phones?
Can it handle after hours inquiries?
How does Heron knows about my practice?
Can I customize how Heron sounds?
Does Heron provide medical advice?
What happens if I exceed my plan’s usage limits?
What admin tasks can Heron handle?
Heron seamlessly handles inbound inquiries about your practice across channels. It can reply via email, whatsapp, SMS and phone call. It will write down summary of the call, schedule appointments and handle reschedule's for your practice.
How are communications secured?
How do I connect Heron to my existing phones?
Can it handle after hours inquiries?
How does Heron knows about my practice?
Can I customize how Heron sounds?
Does Heron provide medical advice?
What happens if I exceed my plan’s usage limits?
What admin tasks can Heron handle?
Heron seamlessly handles inbound inquiries about your practice across channels. It can reply via email, whatsapp, SMS and phone call. It will write down summary of the call, schedule appointments and handle reschedule's for your practice.
How are communications secured?
How do I connect Heron to my existing phones?
Can it handle after hours inquiries?
How does Heron knows about my practice?
Can I customize how Heron sounds?
Does Heron provide medical advice?
What happens if I exceed my plan’s usage limits?
BLOG
BLOG
BLOG
BLOG
From our Blog
Ready to elevate your practice with Heron?
Discover how Heron automates patient inquiries, streamlines communication, and improves operational efficiency—so your team can focus on care, not admin work.
Ready to elevate your practice with Heron?
Discover how Heron automates patient inquiries, streamlines communication, and improves operational efficiency—so your team can focus on care, not admin work.
Ready to elevate your practice with Heron?
Discover how Heron automates patient inquiries, streamlines communication, and improves operational efficiency—so your team can focus on care, not admin work.
Ready to elevate your practice with Heron?
Discover how Heron automates patient inquiries, streamlines communication, and improves operational efficiency—so your team can focus on care, not admin work.