Login

Schedule Demo

Login

Schedule Demo

PRICING

A plan for every size of practice.

Pick a plan, start free.

Heron’s plans offer your clinic everything you need to manage your patient comms effortlessly, with a single pricing with add on options to make things easier. All plans by default have 24/7 Inquiry Handling, and supports Phone System and PMS/EHR Integrations.

SOLO

$99

/mo

Best for solo practitioners or low-volume clinics that want to cover basic after-hours calls or some call overflow during opening hours.

100 AI Calls/Month

Heron Messenger chat with Patients

Single Clinic Management

Unlimited Users

Standard Support

Simple call redirect, no IVR integrations.

Schedule Demo

ESSENTIAL

ESSENTIAL

$419

/mo

Best for growing clinics that need reliable coverage during peak hours, after-hours, and lunch breaks.

300 AI Calls Handled

900 AI Chats via Heron Messenger

300 AI SMS Handling via Heron Messenger

Unlimited Users

Standard Support

PMS Integration

IVR integration for queues and complex flows

Schedule Demo

ESSENTIAL

$419

/mo

Best for growing clinics that need reliable coverage during peak hours, after-hours, and lunch breaks.

300 AI Calls Handled

900 AI Chats via Heron Messenger

300 AI SMS Handling via Heron Messenger

Unlimited Users

Standard Support

PMS Integration

IVR integration for queues and complex flows

Schedule Demo

PLUS

$779

/mo

Best for busy multi-provider clinics looking to free up front desk staff for in-person patients.

500 AI Calls Handled

1500 AI Chats via Heron Messenger

500 AI SMS Handling via Heron Messenger

Unlimited Multi-lingual Support

Unlimited Users

Discounted Overage Fees

Priority Support

PMS Integration

IVR integration for queues and complex flows

Schedule Demo

PREMIER

$1619

/mo

Best for high-volume practices that can't afford missed calls and need near-full coverage and customization.

1000 AI Calls Handled

3000 AI Chats via Heron Messenger

1000 AI SMS Handling via Heron Messenger

Unlimited Multi-lingual Support

Multi-Clinic Management

Unlimited Users

Discounted Overage Fees

Premium Support

Plus all benefits from Essential and Plus plans

Schedule Demo

Custom Enterprise plans available
for high volume inquiry clinics.

Custom Enterprise plans available
for high volume inquiry clinics.

Custom Enterprise plans available
for high volume inquiry clinics.

Schedule Demo

Essential, Plus & Premier plans have a one off $500 setup fee.

FAQ

We’ve got you covered

What admin tasks can Heron handle?

Heron seamlessly handles inbound inquiries about your practice across channels. It can reply via email, whatsapp, SMS and phone call. It will write down summary of the call, schedule appointments and handle reschedule's for your practice.

How are communications secured?

How do I connect Heron to my existing phones?

Can it handle after hours inquiries?

How does Heron know about my practice?

Can I customize how Heron sounds?

Does Heron provide medical advice?

What happens if I exceed my plan’s usage limits?

TESTIMONIALS

Don’t take our word for it

“We tuned Heron to answer questions about our dental assistant training program, handle complex referral call flows, as well as schedule general dentistry appointments.”

Brooke TeWeehi, Practice Manager @ The Tooth Group

“We tuned Heron to answer questions about our dental assistant training program, handle complex referral call flows, as well as schedule general dentistry appointments.”

Brooke TeWeehi, Practice Manager @ The Tooth Group

“Managing appointments and communications felt overwhelming. Now our team can focus more on patient care while Heron ensures no messages or inquiries slip through the cracks!”

Dr. Luke Wee, Partner @ Meadowbank Clinic

“Managing appointments and communications felt overwhelming. Now our team can focus more on patient care while Heron ensures no messages or inquiries slip through the cracks!”

Dr. Luke Wee, Partner @ Meadowbank Clinic

“We used Heron to help us with overflow for Sarah who we have taking bookings across our entire portfolio of practices. Its saved Sarah alot of time and they are working really well in tandem to cover more inquiries.”

Nina Robertson, Owner @ Arc Physio

“We used Heron to help us with overflow for Sarah who we have taking bookings across our entire portfolio of practices. Its saved Sarah alot of time and they are working really well in tandem to cover more inquiries.”

Nina Robertson, Owner @ Arc Physio

METRICS

Heron's impact in Numbers

10hrs

10hrs

10hrs

Per week per staff member saved on patient communications

Per week per staff member
saved on patient comms

92%

92%

92%

Patient engagement success rate

34%

34%

34%

Savings on phone answering cost

66%

66%

66%

Reduction on missed calls and communications with patients

25%

25%

25%

Reduction of appointment no-shows

$6800

$6800

$6800

Estimate recoup revenue from missed calls and cancelled appointments

See how much your clinic can save on calls and admin time with Heron.

Heron ROI Calculator

One platform.
Full control.

See how Heron consolidates calls, messages, and admin into one workflow — helping your team save hours and capture more bookings from day one.

Call Heron

Schedule Demo

Heron ROI Calculator

One platform.
Full control.

See how Heron consolidates calls, messages, and admin into one workflow — helping your team save hours and capture more bookings from day one.

Call Heron

Schedule Demo

Heron ROI Calculator

One platform.
Full control.

See how Heron consolidates calls, messages, and admin into one workflow — helping your team save hours and capture more bookings from day one.

Call Heron

Schedule Demo

Heron ROI Calculator