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Blog and Case Studies
Here are all our essential tips, stories and case studies to help you to get inspired and get the most out of Heron.
Case Study
Mar 24, 2026
How a NZ Specialist Clinic Stopped Missing Patients After Hours
ARTICLES
Mar 19, 2026
SOC 2 Compliance for Healthcare Software: What Clinics Need to Know
Case Study
Jan 27, 2026
How a Small Auckland GP Clinic Serves 3,600 Patients in Two Languages, Without Extra Staff
Case Study
Jan 26, 2026
How One NZ GP Clinic Cut Hold Times by 69%, Without Adding Staff
ARTICLES
Aug 13, 2025
What Modern Patients Expect From Clinics in 2025 — And How to Deliver It
ARTICLES
May 21, 2025
From First Contact to Follow-Up: How AI is Transforming the Entire Patient Journey
ARTICLES
Apr 13, 2025
Conversational AI for Clinics: Use Cases & Real-World Benefits in Australia & New Zealand
ARTICLES
Mar 6, 2025
Why Health Clinics Need AI Answering Services
ARTICLES
Feb 5, 2025








